Information Technology

Synergy creates information technology (IT) solutions and strategies that help our clients disseminate critical materials and facilitate research on public education and health. Our IT staff members are certified in systems security, information security management, project management, and risk/information systems control. Synergy’s integrated suite of IT solutions links critical aspects of our clients’ IT, business, and management processes to ensure extraordinary outcomes.

Synergy offers performance-enhancing infrastructure design and security solutions that expertly align technology systems with business objectives. From data flow analysis, sequencing plan development, and code generation to system integration, hardware recommendations, current state assessment, and enterprise transition planning, we constantly strengthen our architecture of information to match emerging technologies. NIDDK Case Summary

Synergy’s business process enhancement solution takes full advantage of our in-depth industry expertise to deliver process-based solutions. Our proprietary framework, methodologies, and technology partnerships help our clients develop their internal business and IT processes so they can create lasting organizational change and efficiencies. HRDWG APEC Case

Synergy’s security and IT governance practices focus on helping clients identify technology requirements that support network security. We provide infrastructures that are secure, scalable, and reliable, based on Federal Information Security Management Act (FISMA)-compliant best practices. We configure networks and servers to meet the meticulous security standards required for certification and Authorization-to-Operate (ATO) clearances. This allows clients to securely host .Gov websites. Synergy provides monitoring capabilities (e.g., dashboards and macro-level analyses) that provide real-time information on business, risk, and compliance metrics. We also support our clients by developing web-based portals for documented business processes, policies, control objectives, and risks. MEPI Case

Synergy’s PMO integration process leverages our internal PMO development methodology, which allows us to quickly assess the need for a PMO or the health of existing structures. We bring a holistic view to PMO development, which ensures that all aspects of the organization are considered during PMO assessment and implementation. Our PMO solution helps senior leadership assess resource demands across projects and gauge the robustness of management processes. From data flow analysis, sequencing plan development, and code generation to system integration, model simulation, and methodology training, Synergy is constantly strengthening and redesigning the architecture of information to match emerging technologies and client needs. OSS Case

Synergy designs and builds fully responsive Section 508-compliant sites and applications. We use the system development lifecycle process to develop web applications and offer high-availability hosting solutions in an operating environment with multiple, continuously monitored high-speed application and data servers. These servers meet exacting Authority-to-Operate specifications, and provide 99 percent uptime for our federal clients' sites.

Synergy develops reliable, data-driven applications that draw on multiple data sets. We determine the best formats and mediums to design, store, and secure data and develop the most effective way to integrate and visually interpret scientific and statistical information. Synergy's IT professionals conduct gap analyses to determine how data can be restructured and designed for optimal project performance. Our data analysts work with our web designers and programmers to develop engaging and effective ways to present complex information. Examples of completed projects include:

  • 2D animations that explain school safety statistics
  • 3D animations that explain neuroscience and drug abuse
  • Geographic information systems and mapping displays that use national data sources to describe complex socioeconomic, educational, and cultural interactions at a neighborhood level

NASMHPD Case

Synergy's information technology, communications, and doctoral-level instructional design experts use industry best practices to build state-of-the-art tools to teach skills and concepts in a variety of subject areas. Our blended approach integrates subject matter expertise with innovative technology and effective instructional design. We start with learner analysis, needs analysis, objective and assessment development, and media selection. Our subject matter experts and plain language writers help develop storyboards for each instructional step. We use multiplatform and multiscreen design techniques to develop engaging, customized information architecture plans for self-paced and timed courses. Our experts also ensure that download times are manageable, and that the privacy and security of module users are protected at all times. Our instructional developers work hand-in-hand with our internal user experience experts to provide the best possible look for each e-learning project we deliver. 21st Century Case